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You received a .fig file — but it's probably not the file itself you need. Figma, the industry-standard collaborative design tool, is web-based. The .fig extension is used for offline backup files exported from Figma, not for daily design work. Most Figma collaboration happens in the browser or desktop app, not through file sharing.
Figma stores designs, prototypes, components, design tokens, and design systems in its cloud platform. The .fig file format is a local export for backup or transfer purposes. You can't meaningfully edit a .fig file without importing it back into Figma. This cloud-first approach is both Figma's killer feature (real-time collaboration with your team) and its limitation (you're dependent on Figma's service).
Figma (free tier available, web-based) opens .fig files — reimport via File → Import. The Figma desktop app (free) provides the same functionality offline. Sketch (macOS only) can import some Figma files via plugins, and Lunacy (free, Windows) has limited Figma import. For viewing designs without editing, ask for a Figma share link rather than a .fig file — it's the intended workflow.
* Free tier available